What is your role?

Where will you work?

Lely has around 2,300 certified technicians working worldwide. The Technical Service Support (TSS) department targets this group. By offering training, documentation, tools, and 24/7 support, we help them. With our support, they can excel in their work and keep Lely products running continuously. TSS also forms the bridge between field feedback and promoting the continuous development of our Lely products.

Business team Milking

Lely has very innovative solutions for dairy farmers, such as the milking robot, automatic feeding systems, and technical aids for animal health. Our team is responsible for the solutions within the business team Milking. This means that we spend most of our time on our milking robot, the 'Astronaut'.

Your role:

Contributing to a bright future in farming is only possible with the right support. The team you will be working with is responsible for training, documentation and communication for our end users: the 2,300 technicians who work for Lely worldwide. The goal of your team is to make the right information available at the right time, so that the technicians can work independently and deliver high-quality service to our farmers. You create this content and work closely with colleagues within and outside the team.

Tasks:

You create English-language content for our troubleshooting app, newsletter, and other communications, and occasionally support the creation of training materials.
You review technical information from a communication perspective and ensure that the message is understandable for the recipient, uses the correct format, and fits within the content management strategy.
You review feedback from the field and the organization, and ensure that it is processed in our service content in a timely and accurate manner.
You support training sessions held at the campus, where you have direct contact with the technicians.

Are you interested in this vacancy? Then we would like to ask you to add your CV and cover letter in English.

What is your experience?

You are a proactive and result-oriented content developer who enjoys converting the knowledge of technical specialists into material that perfectly meets the needs of our technicians. You dislike spelling mistakes and know how to create structure and unity in our diverse communication platforms.

Higher secondary education degree.
Technical affinity
Linguistically strong.
Excellent English writing and speaking skills (other languages are welcome).
Result-oriented: you work in a structured way and can meet deadlines with the right results.

What do we offer you?

In an international work environment driven by innovation, there are plenty of challenges and growth opportunities. Moreover, we offer you:

An enthusiastic team that is collectively dedicated to a sustainable, profitable, and enjoyable future for the agricultural sector.
Open and informal atmosphere.
Excellent employment conditions, including 27 vacation days and 13 ADV days.
A full-time salary scale ranging from € 3.500 en € 4.800,- gross per month.
Flexible working hours.
Freedom and independence in organizing your own work.
The possibility to sell 6 roster-free days per year.
Contribution to various insurance premiums.
Our Lely Academy with a range of different courses.
The Lely Gym where you can work on your physical and mental health free of charge.
A dynamic role with plenty of room for your own initiative and input.

Recruitment & selection agency, consultancy, and/or secondment agency? We appreciate the interest, but we are looking for all our candidates directly. We understand that you, as an intermediary, want to present candidates for our great positions and thus contribute to our ambitions, but this is not how we have set up our recruitment. This means that all unsolicited profiles offered on Lely vacancies will be treated as direct applications.

Apply now

Want to know more about this vacancy?

Falko Hage

Call or WhatsApp +31(0)6 5705 8801

About Lely

A sustainable, profitable, and enjoyable future for dairy farmers by combining robotics, engineering, and farming expertise. That's what we believe in.

It all began 75 years ago with a dream of two brothers in Maassluis. Since then, we have been an innovative leader in automated systems for dairy farmers worldwide. With 2,400 specialized professionals, we constantly strive towards new agricultural revolutions. We operate not only from our Campus in Maassluis (the building with the highest sustainability performance in the Netherlands) but also from other international locations. Together, our aim is to make dairy farming interesting for the next generation.