Going above and beyond for our customers, the Lely Center service team are on hand and here to provide you with support 24 hours a day 7 days a week. 

Service employees

Dan Gifford
Center Manager & Service Manager

I am the Center Manager, Service Manager and SL2 Engineer for Lely Center Devon & Cornwall.

I am now in my 13th year with the company, we have a great team here and I enjoy getting out and meeting people, finding solutions to their needs and forming relationships with the farmers.

I choose to work for Lely as my wife’s family had six A3 Astronauts fitted while I was working on the farm. I took a real interest in the day-to-day chores on the robots and fixing any faults that I could. This led to me moving across to the Lely Center as an Engineer.

My favourite Lely product is the Astronaut milking robot, from the information they can produce to the fact that the machine just keeps going 24hrs a day in all conditions still impresses me. Also, the flexibility I see the customers get from installing the machines is great! It leads to a calmer/happier customer and cow.

Carl Rescorl
Product Specialist

I’m a Product Specialist, Center Tutor and Team Leader for the Cornwall Engineers at Lely Center Devon & Cornwall.

Prior to joining Lely in May 2012, I worked for a food processing plant as an Engineer shift supervisor in the cooked meats department. I was also the site welder. When I left school, I studied Agriculture Engineering for two years. I have a family background of farming and contracting so it was always a big interest of mine. I joined Lely as a good friend of the family Mr Harvey had two Lely A3 astronauts, so I was familiar with the company.

The product which impresses me most is the Astronaut milking robot as its always improving; from the A2 to the A5, the technology has come a long way, but each upgrade still keeps the principals of relaxed, happy cows and customer which is impressive for a machine working 24 hours a day 7 days a week.

Simon Holt
Service Engineer

For the past 9 years I have worked as a Lely SL2 Technician / Barn Products Specialist in Devon and Cornwall. My role takes me across both counties, and I started working for Lely Center Devon and Cornwall as it gave me the chance to work for a market leading brand with an innovative and interesting range of equipment.

Before making the switch to Lely, I had worked in the engineering/manufacturing sector since leaving school in 1992. I served an apprenticeship in an aerospace investment foundry, and then worked in the agricultural engineering industry for 15 years as a service engineer for automated poultry equipment and self-propelled crop sprayers.

For the instantly visible results, my favourite Lely product has to be the Lely Discovery 120 Collector manure robot.

Darren Coventry
Service Engineer

I have been working for Lely Center Devon & Cornwall as a SL2 Technician / Service Engineer since 2014. I am mainly based in Cornwall and enjoy working at farms throughout the county, but I do cover Devon when required. 

Following a recommendation from somebody who worked at Lely, I made the move to the company after 11 years as an Electrical Engineer at Tulip Ltd. The change in jobs has lead me to progress my skills and witness the advancement and cutting edge technology of robotic milking and feed and barn equipment over the years.

One of the best products in my opinion is the Lely walkway, everyone loves a good foot spa! Although the Astronaut A5 is also a pretty impressive product, and the A5 robot is far more user friendly than previous versions and easier to use for the farmer and for us!

Tom Brice
Service Engineer

I am an SL2 qualified Service Engineer for Lely Center Devon & Cornwall. I mainly work in East Devon but cover the whole county when required. I’ve been at the Center for 3 and a half years now and prior to working for Lely, I worked for Teagle Machine for 13 years as their Product Specialist.

I chose to work for Lely as I see this being the future of farming and robotics; for me, my favourite Lely product would have to be the Astronaut A5; compared to the A4, the A5 is easy to work on and provides a lot of benefits to the customer.

Ian Crittenden
Service Engineer

I have worked for Lely Center Devon and Cornwall as an SL1 Service Engineer since January 2020. I predominately provide service cover for Devon. The decision to join Lely was an easy one; after a close friend, David Waterman, had Lely milking robots installed at their farm, I found the concept of the milking robots fascinating and this got me interested in what is a really interesting product.

I enjoy working on all the Lely products so it would be hard to pick a favourite one, but if I had to, it would probably be the Juno flex.

When I left school, I worked in agriculture on farms and for contractors and a large vegetable grower. I then went onto work a quarrying company as plant engineer. I worked for a motorhome company for 13 years repairing motorhomes and servicing the motorhomes.

Alan Routley
Service Engineer

I'm an SL1 Service Engineer at Lely Center Devon & Cornwall; I live on the Devon/Cornwall border, but I mainly work in Cornwall. I am relatively new to the company having joined in October 2020.

Prior to joining Lely, I worked as a delivery driver/stores man for REXEL UK Electrical supplier in Bideford.

I moved to Lely after I delivered to a new install and it triggered an interest in Lely and robotic milking. I have some farming background in my family history, and I started my career as a mechanic, so I have an interest in most things with engine. I find all Lely products interesting and enjoy working on them.

Tom Leonard
Apprentice Service Engineer

I am an apprentice Service Engineer at Lely Center Devon & Cornwall; I have been at the Center since September 2021.

After completing a two-year college Engineering course, I wanted to pursue an apprenticeship in Engineering and carry-on learning. I did a few days’ work experience with Lely, and I was impressed by what robots could do. It brought together all my interests in Engineering and being outdoors.

I’m enjoying getting around Devon and Cornwall, meeting the customers, and servicing and learning about the different robots. My favourite Lely product is the Astronaut milking robot, and I am impressed by the latest model, the A5 because it’s easy to work with and I look forward to working more with these.

Jeremy Renals
Service Engineer

I joined Lely Center Devon & Cornwall as a Service Engineer at the start of January 2022. I live in Cornwall, and this will predominantly be the county that I will work in and I am looking forward to getting out on farm and meeting our customers.

I've enjoyed working in dairy & arable farming most of my working life. Prior to joining Lely Center Devon & Cornwall, I was a farm hand on a dairy farm; I decided to change career as I want to be a part of the future of farming, and I chose to work for Lely because I want to contribute to an exciting, knowledgeable, fast-moving company & industry. I have enjoyed farming and am now excited to contribute to the future of it from a different position.

The piece of equipment I am most impressed with are the A4 & A5 milking robots because they give more control over milking allowing farmers to use their time more efficiently.

Robert Davey
Service Engineer

I am a service engineer Lely Center Devon and Cornwall, mainly based in Cornwall. I Joined at the start of January. Before joining Lely, I was a maintenance engineer for Tulip/Danish Crown working the butchery/processing department for 14 years where I served an apprenticeship in engineering.

I had been looking for a career change to progress my skills further for a while. After seeing a former work colleague that worked for Lely advertise the job, I did some research and found it ticked the boxes I was looking for a in a new job, such as working with cutting edge technology, being outside and exploring more of the south west.

I would say my favourite Lely product is Astronaut A5 as it seems more user friendly and easier to work on than the past generations of robots.