Senior FMS (Farm Management Support) Advisor- Milking and Cooling

Eastern Canada (Ontario/Quebec/Maritimes)
Publication date
April 27, 2023, 11:51 p.m.


The Senior FMS (Farm Management Support) Advisor Milking & Cooling is responsible for developing, training, and advising Lely Center (LC) Dealers and their stakeholders to provide farms, herd, people, and equipment management guidelines to ensure continuous improvement of financial well-being and satisfaction of the end-user in a consultive capacity. The Senior FMS Advisor M&C will often collaborate with other divisions within Lely such as Technicians, Sales, and Aftermarket Solutions. This position requires to travel approximately 50-60% of the year domestically and/or internationally via car or plane. Preferred location: Dairy areas in Eastern Canada. Preferred Language: English and French.

Main Tasks

Essential Duties and Responsibilities:

  • Be well versed in the full line of Lely products to train Lely Centers to use best management practices for Lely products and on-farm solutions to guide and implement new customers from the traditional milking/feeding processes to robotic milking/feeding.
  • Collaborate with the Lely Center to evaluate robot farms by observing and analyzing the barn, herd, feed, and computer data to develop a practical action plan to achieve the producer’s goals.
  • Provide regular progress reports of Lely Centers and Robot farms to Lely NA.
  • Educate industry partners (ex: Nutritionists, Veterinarians, Ag Lenders, etc) on effective and practicable management practices.
  • Collaborate alongside FMS Manager and Product Manager to adapt content from Lely International to develop a strategy for North American Market content for research and sales.
  • Network with academic institutions to stimulate independent research activities.
  • Identify issues or areas of improvement of Lely products and services and provide feedback.
  • Schedule, publicize, and facilitate training sessions for LCs and Herd Management stakeholders.
  • Schedule webinars, visits, and LEAN events accordingly and upon training needs.
  • Occasional non-regular working hours for dealer visits, offsite meetings, and customer events.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience:

Bachelor's Degree in Dairy Science or Veterinarian Medicine.  Experience as a dairy consultant in North America and experienced working with robotic dairy operations.  Documented experience as a trainer/consultant/advisor in dairy practices.


Computer Skills:

  • PC-Networking
  • Microsoft Office Suite
  • Outlook
  • Presentation Software
  • Communication and Collaboration Tools
  • Variety of Herd Management Software


Key Skills and Abilities:

  • Team player who inspires a team culture.
  • Credible leader, operating at the highest level and leading by example.
  • Effective verbal and written communicator, adapting your communication style to your audience in person or via webinar.
  • Skilled at being focus-oriented, in planning, prioritization, and time management.
  • Ability to collaborate,  be informative, flexible, approachable, and provide assistance when working with the public/customers, co-workers, and with a wide range of dairy professionals.
  • Trusted advisor ensuring excellent customer support, satisfaction, and responsiveness.
  • Ability to build external third-party knowledge (“train the trainer”).
  • Strong knowledge of practical FMS documentation and tools.
  • Ability to operate and explain internet-based software solutions.
  • Skilled at generating and performing presentations for larger groups of stakeholders.
  • Excels in analyzing and adjusting work procedures for maximum efficiency.
  • Finance Management knowledge of dairy farm operations.
  • Comfort working with large herd operations and knowledge about large herd management approaches.
  • Strong Dairy Husbandry skills, and a knowledgeable range in dairy management, nutrition, reproduction, and/or records analysis.
  • A proactive approach to business.

Application Procedure:
Complete standard online application for FMS Senior Advisor- Milking and Cooling via HERE including submission of Cover Letter and Resume with an email address, telephone number, and address for both school and permanent residence.


Our Organisation / The Department

Who we are: Vision, Mission, and Core Values

Our Vision:  A sustainable, profitable, and enjoyable future in farming.

Our Mission: We create innovative solutions that help our customers excel in sustainable milk production to feed the world.

Our Core Values: Lely has 5 core values.  Values that guide us in how we behave in dealing with others.  On the work floor among colleagues, interacting with our customers, at meetings with our business partners, and when dealing with the press; independent of place and time we show our values through our actions.

    • Innovation: We change traditions by continuously seeking new ideas for positive change.
    • Passion: We love what we do and are passionate to support our customers.
    • Progress: We grow because our people are motivated to improve and move forward.
    • Respect: Our focus is the well-being of people, animals, and the environment.
    • Honesty: Being truthful and fair is essential in our way of working.


Equal Opportunity Employer:

Lely provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.