Work as a Technical Support Specialist

Work as a Lely Technical Support Specialist and make a real difference on the farm every day.
Join Lely Australia, a global leader in dairy automation, and help shape the future of sustainable farming.
About the Role
Due to the expansion of robotic milking and associated barn equipment installations throughout Australia, we are seeking expressions of interest for a full-time dedicated Technical Support Specialist to support our growing business.
You will play a key role in resolving complex technical issues escalated from field technicians working on our customers’ milking robots and related equipment. You are also passionate about sharing your expertise by training and upskilling technicians and advisors across our network.
You understand the importance of keeping everything running smoothly — after all, cows never stop producing milk. With your technical expertise, you help our dealer network and farmers move forward while building strong, lasting relationships of trust.
Benefits
What we offer
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Annual salary of $80-90k where we like to see room for growth.
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Continuous development opportunities with training and career growth.
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Join a supportive team where your technical expertise truly makes a difference.
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Work with cutting-edge automation technology that is shaping the future of farming.
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Varied role with some flexibility in organizing your schedule.
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About You
- Hold full working rights within Australia.
- Prior experience or exposure to dairy/agriculture environments (highly regarded)
- Ability to travel locally, interstate, and internationally – non-negotiable
- Strong IT knowledge (SQL and Microsoft suite proficiency)
- Comfortable leading group training sessions
About us
At Lely, we believe in a sustainable, profitable, and enjoyable future for farming. Our mission is to make farmers’ work easier while ensuring animal welfare and improved productivity. Lely is an international family-owned business with its headquartered in the Netherlands. From our office in Melbourne, we work closely with seven Lely Centers, each responsible for local sales and service of our products.
We are looking for a Technical Service Specialist for our Lely Cluster in Australia to collaborate with our local partners.
Want to know more about this vacancy?
My name is Marc Jones, I’d be happy to tell you more about this job and the work at Lely Australia. Just send me a message by email, and we’ll set up a time to chat.
If you are ready to take on this exciting career opportunity, please submit your CV and cover letter to mjones@lely.com or click the button below.