Certificate
Work as a Technical Support Specialist (TSS) - Dairy automation
Work as a Technical Support Specialist and make a real difference on the farm every day.
Join Lely Australia, a global leader in dairy automation, and help shape the future of sustainable dairy farming.
About the Role
Due to the expansion of robotic milking and associated barn equipment installations, we are seeking a full-time dedicated Technical Support Specialist to support with the growing interest in dairy automation.
As a Technical Support Specialist, you will be a key member of Lely Australia’s support team, providing advanced technical expertise to our Lely Center network and dairy farming customers across Australia and New Zealand. You will support the performance of Lely’s cutting-edge automation systems, especially the Lely Astronaut milking robot, ensuring reliability, uptime, and continuous improvement.
This role is an excellent progression opportunity for an experienced dairy technician who is ready to move into a more specialised, high-impact support role with broader exposure and responsibility.
Click here to go to our 'easy apply' form.
Benefits
What we offer
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Annual salary of $80,000 - $90,000 where we like to see room for growth.
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Continuous development opportunities with training and career growth.
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Join a supportive team where your technical expertise truly makes a difference.
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Work with cutting-edge automation technology that is shaping the future of dairy farming.
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Varied role with flexibility in organizing your schedule.
- Company car, laptop, phone.
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About You
- Hands-on experience as a dairy technician - ideally in robotic milking, conventional milking systems, or anything farm related.
- Strong understanding of dairy farms - cow routines, and the needs of farmers.
- Technical troubleshooting and diagnostic ability - both in the field and remotely.
- Excellent communication skills - able to support, coach, and guide Lely Center technicians.
- Flexibility for participation in an on-call support roster
- Willingness to travel - for on-site support and training (state, interstate, and international).
- Hands-on experience as a dairy technician - ideally in robotic milking, conventional milking systems, or anything farm related.
Why this role is your great next step
- Move from field-level work into a specialist technical role with broader influence.
- Work with global experts and advanced automation technologies.
- Build a career pathway into technical leadership, product expertise, or international roles.
- Join a team where your dairy technician experience is recognised, valued, and expanded.
About us
At Lely, we believe in a sustainable, profitable, and enjoyable future for farming. Our mission is to make farmers’ work easier while ensuring animal welfare and improved productivity. Lely is an international family-owned business with its headquarter in the Netherlands. From our office in Melbourne, we work closely with seven Lely Centers, each responsible for local sales and service of our products.
We are looking for a Technical Service Specialist for our Lely Cluster in Australia to collaborate with our local partners.
If you’re an experienced dairy technician ready for the next step in your career and passionate about supporting farmers through world-leading automation, we’d love to hear from you.
Want to know more about this vacancy?
My name is Sara Bakker, I’d be happy to tell you more about this job and the work at Lely Australia. Just send me a message by email, and we’ll set up a time to chat.
If you are ready to take on this exciting career, please submit your CV and cover letter to sbakker@lely.com or click the button below.
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