16 March at 14:47
At Lely we take the health and safety of our employees and customers very seriously. To ensure this and limit the ever faster spread of the Coronavirus (COVID-19 virus), Lely has prepared a number of measures, however I want to stress that we will continue to carry out our services. Our Service Team are ready for you as per normal.
- Our Service Team will contact you by phone when they arrive at your property.
- They will discuss as much as possible on the phone with you.
- There will be no hand shaking and they will use hand sanitiser before and after.
- Appropriate personal distance will be kept, at least 2 meters.
- Our Service Team will have coffee and / or lunch in their van or private location.
- Our employees should behave to the protocol we have. If they have symptoms of Coronavirus they will not visit any customer.
What you can do yourself?
When showing signs of Coronavirus such as fever or cough we ask you to kindly to contact us before the appointment.
We hope for your understanding for this and would like to thank you for your help limiting the impact of the outbreak of the Coronavirus.