Your Lely Center
24/7 local support and expertise
Introduction
Your Lely Center
Whether it is automatic milking or feeding, every dairy farmer who uses our systems must be able to rely on the process with confidence. Every day, all year long. Therefore, we have a worldwide distribution network: the Lely Center facilities.
These local businesses focus exclusively on the Lely concept, offering advice, maintenance and sales. The Lely Center service technicians are professionals who are trained and certified in our own training centres. This provides you with fast on-site expert assistance.
our purpose
Your partner towards automated farming
One way of working
All Lely Center facilities worldwide follow standardized methods and systems, providing consistent support in technical service, business process optimization, and sales. Maintenance follows established guidelines, and continuous feedback helps improve processes, supporting ongoing improvements in service levels and equipment performance.
Training and certification
We support service quality by training all technicians in our own centers, where they receive certification upon completion. This prepares them to work on equipment like the Lely Astronaut. Additionally, we prioritize hiring technicians with agricultural backgrounds.
Local and international
Lely Center facilities are supported by regional Lely offices, which are backed by the expertise of our head office in the Netherlands. This collaboration helps ensure that Lely Centers, local offices, and the head office work together to provide effective support for dairy farms worldwide.
Lely Center network
180+ Lely Centers worldwide
With more than 180 Lely Centers around the world, we combine global innovation with local expertise to help farmers run their operations in the way they want. They bring knowledge closer to the farmer, ensure systems run reliably, and support continuous improvement in daily operations.
Each Lely Center works in close collaboration with clusters and headquarters: global strategies are adapted locally, and insights from farmers are used to continuously improve products and services. From installation and maintenance to training and advice, they support farmers with having their systems operate reliably and efficiently.
Local presence and support
Local connection
Lely Centers are the local connection between farmers and our innovation and technology. Around the world, they support dairy farmers with expert advice, installation, and service, tailored to the specific needs of each region.
Lely Centers are organising events, sharing customer success stories, and creating relevant content that reflects local market needs. By staying closely connected to farmers, Lely Centers support the relevance and practical value of global innovations at a local level.
Dedicated service and support
24/7 service and support
The relationship does not end after installation. Lely Centers provide ongoing guidance to help farmers become familiar with their new systems and integrate them into daily routines. With 24/7 service and support, Lely Centers support the continuity of farm operations, focusing on minimizing downtime and maximizing system performance.
Your Local Support Team
Contact person
At every stage, from the first orientation to daily operation and long-term optimisation, the Lely Center is the main point of contact. Farmers can rely on their local team for practical guidance, hands-on support and solutions that fit their specific situation. With in-depth knowledge of both Lely solutions and local farming conditions, Lely Centers help farmers work towards the best possible results from their operations, today and in the future.
overview
The services we offer
We provide the necessary support to help you unlock your dairy farm’s full potential.
FAQ
Frequently asked questions
A Lely Center is a local partner that farmers contact for advice, purchase, installation, and service of Lely solutions. It provides expert support and guidance to help farmers get the most out of their equipment and daily operations. From the first orientation through to ongoing service and optimisation, the Lely Center is there at every stage of the process.
Lely Centers offer a wide range of services, including advice, installation, training, maintenance, optimisation, and ongoing technical support. They also help translate Lely innovations into practical solutions tailored to local farming needs.
Lely Centers provide 24/7 service and support to ensure that farmers can rely on quick assistance whenever it is needed, helping to minimise downtime and keep operations running smoothly.
You can find your nearest Lely Center by visiting the Lely website and using the location or dealer locator tool to search for centers in your region. Click here.
Yes, you can contact your local Lely Center directly. Each center has its own contact details, and the team can provide support and answer questions you may have.
Contact
How can we help?
Farmers all over the world make choices about how they set up and run their farms. Every day, we help them make the best choices for themselves and their farms. We do this by providing advice and innovative solutions that contribute to efficient farm management as well as sustainable milk and meat production, present and future. Our Lely Centers all over the world are happy to support you.